All orders are dispatched the next business day and shipped from our warehouse in Germany. The free shipping is facilitated by DHL. We currently offer free delivery on all orders in Mainland Europe. Order online, and we'll deliver straight to your door!
We normally endeavor to deliver your products within 5-12 business days. This date is only an estimate, but we will try our best to ensure we meet it. That said, if our supply of the products is delayed, we will contact you as soon as possible to let you know, and we will take steps to minimize the effect of the delay.
We accept returns up to 14 days after purchase. To initiate a return, please email us at firstname.lastname@example.org - include your order number and the items you wish to return.
To be eligible for a refund, items must be unused, unwashed, in their original packaging, and with all tags attached. More information is available in our Return Police.
Enjoy free shipping and 24/7 customer service!